Order Acknowledgement
Prior to proceeding with your order, we kindly ask you to carefully review these Terms of Service.
Please note that any breach or violation of these Terms will result in the immediate termination of our services.
Site/Venue Visit and Consultation Fee
A fee may be applicable for site/venue visits and consultations, depending on the timing and distance involved.
Product Representation
While we endeavor to represent our products’ colors and images as accurately as possible, please be aware that we cannot guarantee the precise depiction of colors on your computer /mobile display.
Service Description
Our company offers birthday decoration services, encompassing balloon/floral and themed decorations. The specific services provided will be outlined in the contract or agreement between you, the Client, and our Company.
Setup Limitations
We are unable to set up decorations outdoors, in parks, or public outdoor areas unless informed otherwise in advance. However, setups may be accommodated in backyards or covered areas.
It is the Client’s responsibility to ensure venue access and obtain any necessary permissions for setup.
Additional charges may apply for delays beyond our control during setup like delay in entering to the venue for any reason.
Liability and Damages
We take prudent care in both the setup and removal of decorations.
Our Company is not liable for any damages to the venue or property resulting from the decorations, except in cases of negligence on our part.
Termination
Either party reserves the right to terminate the agreement in writing if the other party breaches any of the outlined terms.
Additional Fees for Setup
Setups requiring staff to navigate stairs, ramps, or multi-story buildings to the setup location may incur additional fees.
Similarly, setups in multi-story buildings necessitating elevator access to the setup site may also incur additional fees.
Rescheduling
Clients may reschedule installations timing with a written notice of 7 days, subject to availability, without incurring cancellation fees.
In the event that the rescheduled date is unavailable, standard cancellation policies and associated fees will apply.
Hire Agreement
All equipment, materials, and props except balloons used during installations remain the sole property of Pink Bloom Design and are provided on a rental basis only.
The maximum hire period is 24 hours, extendable by mutual written agreement.
By accepting the contract or instructing us to proceed with the services, you acknowledge and accept the outlined Terms.
Charges and Payment
All charges are detailed in the confirmation letter.
The payable amount specified in the confirmation letter is due upon entering into this agreement (within 48 hours).
The remaining balance must be settled 4 days prior to the event date.
Cancellation Terms
Cancellation terms vary based on the event’s proximity.
Cancellations made within 3 months of the event date result in the forfeiture of the non-refundable deposit.
Cancellations with over 3 months’ notice to the event date will result in a refund of the deposit.
Client’s Other Obligations
The Client agrees to several obligations concerning the use and return of equipment, including ensuring its safekeeping and returning it in its original condition.
Miscellaneous Matters
No amendments or variations to this agreement are valid unless made in writing.
Both parties acknowledge that electronic communications fulfill any legal requirements for written communication.
By proceeding with your order, you acknowledge that you have read, understood, and agreed to comply with the terms and conditions outlined herein.